Disaster Response
Disaster and crises are going to happen. The best thing to do is be prepared before an emergency event occurs. Even if you are caught unprepared, WESP Communications can set-up emergency communication hotlines and answering services for your business, agency, or organization. Whether you need us to handle your overflow calls, or serve as a separate hotline service, we are ready to support you in times of crisis.
WESP Communications provides Disaster Response Services for all weather-related problems: ice, snow, fires, earthquakes, power outages, hurricanes, floods, tropical storms, pandemics, or other disasters or events that may interrupt your business services.
WESP is able to seamlessly redirect your calls, emails, SMS text, or other communication touchpoints to our agents before or when a disaster occurs. Our agents are trained to be your emergency communications liaison so you can keep your callers and staff updated with the most vital information.
Service highlights:
- Develop a disaster response strategy that is customized to your business needs
- With access to over 30+ locations, in the unlikely event of a system outage, we can easily rollover your calls to an unaffected site in case of a large-scale disaster
- Our cloud-based system means your information is automatically backed up and saved, but also secure
- Our agents work as your emergency communications liaison
- Agents can take messages, provide basic services and share the vital information you designate to clients
- Redirect your calls, emails, SMS text, or social media to our friendly, knowledgeable agents
- Pre-recorded messages, voicemail and inbound Interactive Voice Response (IVR) available
Call or email today to see how WESP can build a custom plan to keep your business prepared for any emergency situation.
