Outbound Services

Appointment Setting

WESP's Appointment Setting services are available for B2C and B2B requirements. Our services create a tailored solution based on your company's products and/or services. Avoid the cold calling and allow our trained agents to develop and qualify leads and set appointments for you sales staff.

Collection Reminders

Allow you and your staff to focus on the primary tasks of your business operations with our Collection Reminder Services. WESP's live and automated reminder services remind your customers, clients, or patients of their overdue or late payments.

Lead Generation and Qualification

You have a great product or service, but how do you find the customers who need it most? Identifying your ideal customers is a challenging and tedious task, requiring hours of researching, identifying, and qualifying prospects.

Licensed Insurance Sales

WESP Communications LLC offers 24/7 service and support for clients' insurance products. Our experienced agents are licensed to sell your insurance products within the continental United States. Outsourcing your insurance customer service department saves your organization time, money, and training.

Market Research Data Collection

Without adequate, reliable data, it's impossible to gauge customer satisfaction, brand loyalty, or the success of marketing campaigns and understanding of purchasing patterns. Ensure your business is fulfilling its market potential with WESP Communications LLC.

Mystery Shopping

Want to ensure your representatives are giving the very best service to your customers? WESP Communications, LLC's Mystery Shopping Program can help! Our agents can evaluate and score customer service performance, upsell and cross-sell initiatives, and perform other key measures important to your business.

Payment Protection Program Sales

With so much uncertainty, it's a great time to educate customers on the value of payment protection programs. Whether for appliances, cars, electronics, jewelry, or credit card services--it's best to be prepared if unforeseen circumstances affect customers' ability to pay.

Seminar and Event Registration

Overseeing large events takes a great deal of time and effort. Outsourcing your seminar, conference, or other special event registration helps to alleviate the challenge of generating and maintaining interest while delivering important reminders and information to attendees.

Warranty Sales Program

If your company sells products or services that have an associated warranty, WESP Communications LLC is able to reduce overhead costs and increase revenue. WESP offers 24/7/365 warranty call center programs at a significantly lower rate than an in-house department.